Privacy Policy

Data Forms

By submitting the form you consent to us sending your data to one or more of our third party partners.

Data Security

The information you provide in the form will be transmitted via a Secure Socket Layer (SSL) with 128 bit encryption. This is an industry-wide standard for sending encrypted data but we cannot guarantee the security of the data transmitted because the internet is not a secure medium of communication and we will not be held responsible for any damages as a result of loss of confidentiality of any information.

Data Held

We may hold the following data:

  • The minimal data which you have provided us in the form.
  • A brief summary of any transactions which you may have conducted through us.
  • Feedback from you about the service or product you may have received from a member of our network. You do not have to respond to our request for feedback.
  • A record of any communications which you may have had with us.

Data will not be held for any longer than necessary.

Data Access

DebtLine.co.uk is registered under the Data Protection Act 1998. You have a right under the Data Protection Act to access information held about you. The statutory fee of £10 will be charged for this data access.

Cookies

We may use cookies to track users visiting our web site but this does not record personal information which can be used to identify individuals and the information gathered is used only for site analysis. If you do not want to allow cookies on your computer then all browsers should have a facility to reject cookies from sites.

Marketing

We would like, from time to time, to keep you informed of products or services that may be relevant to you. If you do not want to be informed of these products or services then you can untick the box in the form when you make the initial enquiry or tell us at any time by emailing feedback@debtline.co.uk

Third Parties

When you agree to a contract with a third party then any information you provide to them – which may include any information you may have provided to us in order to process the enquiry – will be subject to that third party's privacy policy over which we have no control. You are advised to read their privacy policy.

Links

We may link to other web sites. This Privacy Policy applies only to our web site and we have no responsibility for or control over other web sites.

Contact

You can contact us by emailing enquiry@debtline.co.uk or by writing to us at DebtLine.co.uk c/o Richwater Publishing, Acorn House, 74 / 94 Cherry Orchard Road, Croydon, Surrey CR9 6BA